Shipping policy
At Ekaasam, every saree is carefully packed and dispatched with utmost care to ensure it reaches you in perfect condition.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Across India
We offer Free Standard Shipping on all orders across India.
Estimated delivery timelines:
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Metro Cities: 3–5 business days
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Tier 2 & Tier 3 Cities: 4–7 business days
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Remote Locations: 5–10 business days
Delivery timelines may vary depending on courier availability, weather conditions, or regional restrictions.
Cash on Delivery (COD)
Cash on Delivery is available on eligible orders across most serviceable pin codes in India.
Our team may contact customers for verification before dispatching COD orders.
Order Tracking
Once your order has been shipped, you will receive a tracking link via email, SMS, or WhatsApp, allowing you to monitor your shipment in real time.
Packaging
Each Ekaasam saree is packed securely and includes a complimentary saree storage bag wherever applicable. We take special care to protect delicate handloom fabrics during transit.
International Shipping
Currently, international shipping may be available only on select requests. For international orders, please contact our support team before placing your order.
Delays & Exceptions
While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to:
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Weather disruptions
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Natural calamities
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Public holidays
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Courier partner delays
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Unforeseen logistical issues
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Ekaasam will not be liable for delays or failed deliveries resulting from incorrect addresses or contact information.
Contact Us
For shipping-related queries, please contact us:
WhatsApp / Phone: +91 8707368820
Email: sampark@ekaasam.com
Our team will be happy to assist you.